Launched in 2021, R-World brings the world of Reliance on a digital platform with user-customisable experiences. It is a one-stop-shop for all organisational communications.

MyVoice, an internal multi-media platform for employees to share their reflections, feelings, and ideas, saw active participation from 23,000+ users

Reliance Family Day, held annually in memory of Shri Dhirubhai Ambani, was held virtually this year, with a special address from the Ambani family

Periodic employee check-ins instituted to keep a constant tab on employee sentiment during the challenging times. Surveys recorded over 90% positive sentiment across key parameters

Learning at Reliance shifted to 100% virtual mode in FY 2020-21 and digital learning consumption doubled. Organisation-wide interventions such as Base Camp, Ascender, Great People Skills and STAR Trek focused on building skills and resilience

‘Putting People First’ became the guiding principle for our COVID Response Strategy. As a Group, we marshalled all our human, financial, and technical resources, leveraging years of business expertise and community development experience, to support our entire workforce and families. Some interventions are provided below.

Health and safety

• Set up COVID war room comprising cross-functional heads, Medical Services, Corporate Services, HR, IT, Security and Communication teams
• Developed digital COVID-19 dashboard to monitor risks and case-trends across workforce, their families and deploy emergency care services
• Augmented medical personnel infrastructure for employee care
• Introduced Symptom Checker, a fully digitised solution, to assess the risk status of employees and their families
• Implemented aggressive RT PCR and antigen testing for employees entering the premises
• Country-wide tie-ups for adequate isolation centres for affected employees and family members
• Set up dedicated 120-bed isolation centre at Navi Mumbai campus

Extended support

• Provided financial support for all COVID-19 related expenses borne by employees
• Home delivery of groceries, essentials and medicines through JioMart and Netmeds
• Multiple-channel, detailed and frequent communications on COVID-19 for all employees

Leveraging JioHealthHub for effective vaccination

Vaccination centres established at Reliance’s medical locations; tie-ups with private hospitals pursued to ensure pan-India coverage for the convenience of employees, family members and the local population